Privacy Policy

This Privacy Policy describes how Lakshmi Balaji ORS Private Limited ("ORS-ONE", "we", "us", or "our") collects, uses, and shares information about you when you use our ORS-ONE Source Commercial platform ("Platform").

1. Information We Collect

We collect information you provide directly to us, such as:

• Account information: name, email address, mobile number, company name, city, and professional role
• Property data: details of commercial properties you submit through the Platform
• Business requirement data: commercial space requirements submitted through demand forms
• Communications: messages, notes, and feedback you provide through the Platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Match commercial property requirements with available properties
• Send you notifications about demand updates, property submissions, and account activity
• Communicate with you about the Platform and respond to your inquiries
• Monitor and analyze usage patterns to improve the Platform
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Within the Platform: Property details submitted by brokers/agents are shared with client teams reviewing matching properties. Agent contact information is shared only at the discretion of ORS-ONE administrators.
• Service providers: We use Google Firebase for authentication and data storage. Google's privacy policy applies to their services.
• Legal requirements: We may disclose your information if required by law or in response to valid legal process.

4. Data Storage and Security

Your data is stored securely on Google Firebase (Firestore) with servers located in the Asia South region. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your account and associated data
• Object to or restrict certain processing of your data
• Data portability — request a copy of your data in a structured format

6. Cookies and Analytics

The Platform uses Firebase Authentication which may store authentication tokens in your browser's local storage. We do not use third-party advertising cookies or behavioral tracking cookies.

7. Children's Privacy

The Platform is intended for business and professional use only. We do not knowingly collect personal information from persons under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending an email to your registered address.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
Lakshmi Balaji ORS Private Limited
Email: balaji@lakshmibalajio2o.com
Platform: source-commercial.orsone.app